Joe Welinske Presents: How to Position UA within UX

Joe Welinske Presents: How to Position UA within UX

From January 15, 2019 6:00 pm until January 15, 2019 8:30 pm

At Doubletree Club Hotel—Orange County Airport

Posted by Bianca Ragsdale

Categories: Chapter Meeting

Tags: user assistance

Hits: 2080

Registration closes at 9 pm on Sunday, January 13. 

Joe Welinske Presents: How to Position UA within UX

WritersUA2It's a New Year, a New You, so why not also New UA and New UX? (See what we did there?)

To kick off the new year with a bang, OCSTC is flying in tech-comm celebrity and User Assistance Guru Joe Welinske to present guessed it....User Assistance and User Experience. While you would usually need to shell out hundreds of dollars to see Joe at a conference, you get to see him for the low-low cost of an OCSTC meeting registration ($12 to $31). So come prepared with all of your UA and UX questions, because you'll get to pick the brain of the one and only Joe Welinske! 

User assistance (UA) continues to be an important element in software development. However, many of the activities traditionally performed by a person with a technical communication background are increasingly being absorbed into User Experience. In some respects, this is limited to a rebranding of skills to match evolving design philosophies. In other respects, design philosophies have evolved an expectation of very different skill sets to accomplish UA.

This session provides a brief overview of the world of User Experience, describes the areas where user assistance plays an important role, and offers a discussion of what that means for today’s UA professionals as we move forward.

About the Speaker

Joe Welinske specializes in helping your software development effort through crafted communication. The best user experience features quality words and images in the user interface. The UX of a robust product is also enhanced through comprehensive user assistance. This includes Help, wizards, FAQs, videos and much more. For over twenty-five years, Joe has been providing training, contracting, and consulting services for the software industry. Joe published the book, Developing User Assistance for Mobile Apps. He also teaches courses for Bellevue College, the University of California, and the University of Washington.

Free LinkedIn Headshots

LI PhotoshootOCSTC is offering FREE LINKEDIN HEADSHOTS! That's right folks, we are bringing in a professional photographer (with his handy-dandy pro camera and backdrop) to take professional photos of each attendee. The photographer will take photos from 6pm to 6:45pm at the Jan 15th meeting, so be sure to get there on time! As part of the package, the photographer will do some light editing on the photos and send them later via DropBox. 

So put on your best business outfit and get ready to upgrade your LinkedIn page!

Oh, and did we mention that this service is FREE?! (aka included in your registration for the Jan 15 meeting). 


OCSTC meetings follow the schedule below. We encourage all attendees to arrive by 6pm to do some informal networking (regardless of whether or not your ticket includes dinner). Bring business cards and a smile! 


Ticket Type  Description Price
 Member  STC member; dinner and coffee service included  $27
 Nonmember  Not a member of STC; dinner and coffee service included  $31
 Student  Current student; dinner and coffee service included  $20
 Member ONLY, Speaker Only STC member; coffee service included  $12
 Nonmember, Speaker Only Not a member of STC; coffee service included  $15

Location and Parking


7 Hutton Centre Dr.
Santa Ana, California 92707-5794

There is another DoubleTree hotel nearby, so it’s easy to accidentally go to the wrong location if you do a search for “DoubleTree” on your phone, instead of searching for the exact address!

The DoubleTree Club offers complimentary valet parking. If you prefer to self-park, tell the valet that you’re at the hotel for an OCSTC meeting, and ask if you can park yourself.