2013-09-17 Mike Sanders presents "Do You Leverage Communication Mediums Effectively?"
Join us Tuesday, September 17, 2013 for a comprehensive look at the various communication mediums available to us and when each might be most effective.
Mike Sanders, certified PMP, argues communication is everyone's primary role. It is not surprising project failures can usually be attributed to one primary factor: poor communications.
Communicating project status, understanding stakeholder views and needs, preventing scope creep, keeping the team focused on the goal, and ensuring the project has the resources and skillsets required are just a few of the communications responsibilities project managers and their teams must do and do well. In reviewing lessons learned for many project failures, references cite poor communications as a common central theme. Additionally, research also suggests poor communications is usually the root cause of project failures.
As official/unofficial project managers, technical communicators need to look continually at how we can improve communications for everyone. As an example, the proposal is not only message content, but also the medium used to communicate the message. Our choices are vital to ensuring effective and timely communications. Project managers and stakeholders alike can both identify and influence the use of communication mediums and exert exponential influence, which leads to success.
Mike is a Program Manager at Southern California Edison and member of the Edison Mentor Program and the Speakers Bureau. He is currently Director of Finance for the Orange County Chapter of the Project Management Institute (PMI) and has also served as PMI-OC's Director of Programs and President of the Inland Empire Chapters of PMI and the Society for Technical Communication. Mike has over 15 years of program, project, and technical management experience. He has also taught and trained at universities, colleges, and corporations. Mike is a popular public speaker throughout Southern California, speaking the topics of organizational psychology, organizational change management, communications, task management, and professional writing. Venues include PMI; IIBA; SCQAA; SoTec; UCI; IEEE; ASQ; STC; ISSA, CSULB, and APICS. Mike has BA and MA degrees in organizational management with certificates in small business administration, commercial proposal writing, writing instruction, and project management (PMP).